Standard appointments are 10 minutes. Longer consultations are available upon request. Please advise the receptionist if you feel you require a longer appointment. This might be for a complex matter or multiple health issues. After your Medicare rebate, there is usually only a small difference in out-of-pocket expenses.
New patients cannot book online but need to ask for a ‘new patient’ appointment by calling 02 6255 8112.
However, if you have more than one family member needing an appointment, you MUST make more than one appointment. Even if it’s for a similar health issue, we need to allocate enough time for each patient.
Emergency appointments are available every day. We are an appointment-based practice so walk-ins may not be able to be accommodated (excluding a medical emergency).
We have a daily cancellation list which is triaged regularly. This list does not carry over to the next day.
You are welcome to request a specific doctor when you call for your appointment. If your usual GP is not available, all our other doctors can access your medical records and continue your medical care.
Sometimes, there may occasionally be a wait for the doctor of your choice for a non-urgent appointment.
In an emergency, dial 000.
The surgery provides after-hours care via phone and home visits within the local area when appropriate. These must be approved by the doctor. The after-hours contact number is available from a recorded message when you call 6255 8112 out of hours.
The Surgery at Jerra is a Private Billing Practice. As of 15 August 2022, consultation fees are:
Standard – $92 (Medicare rebate $39.75)
Long – $145 (Medicare rebate $76.95)
Prolonged – $211 (Medicare rebate $113.30)
After-hours fees apply to booked consultations after 6pm weekdays and on Saturdays. Therefore, your out-of-pocket expenses may vary.
The after-hours fees are:
Weeknights after 6pm and before midday Saturdays – consultations start at $109 (Medicare rebate from $39.75)
After midday Saturday – from $109 (Medicare rebate from $39.75)
Concession card holders receive a $10 discount on all consultation fees with the doctor between 8am and 6pm Monday to Friday.
Other fees may apply for particular services which will be discussed with you. The schedule of fees is available from reception.
All fees, including Worker’s Compensation, are payable at the time of consultation.
We prefer to be a cashless practice where possible. We accept VISA/Mastercard and EFTPOS.
We do not accept personal cheques.
There may be a $25 script fee in lieu of a consultation. The doctor may need to see you in person before issuing certain scripts.
Yes, in some instances you may be charged a fee for an appointment with one of our practice nurses. Our nurses are trained professionals and play an important role in patient care at TSAJ. Nurse appointments are either co-booked with a doctor or services are performed under the supervision of a doctor on the premises, in case further care is needed. Vaccines may incur a private fee if a patient is not eligible for bulk billing. Wound dressings and other consumables may attract a private fee.
The Medicare rebate does not cover the costs of the nursing time and medical consumables associated with these procedures. Consequently, a non-rebatable facilities fee for medical procedures GPs perform in the treatment room is payable on the day of your procedure. A further fee may be charged is samples are sent to pathology for testing. An invoice will be raised once the results are returned to the doctor. Reception will explain these fees at the time of booking your appointment.
As part of your Patient Information Form, you need to consent to receive SMS reminders which will be sent the day before your appointment. The message will ask you to confirm your booking with a Y. Reply with an N if you cannot make the scheduled time.
If you need to re-book, please call the surgery on 6255 8112.
We kindly ask you to let us know if you are unable to attend your scheduled appointment with the doctor or nurse.
As we are a very busy practice, giving sufficient notice would allow us to fit other patients into that time slot.
A fee applies for people who fail to attend their appointment or do not give adequate notice.
Cancellation or No Show Fees are determined by the booked appointment: $60 Standard, $100 long and $120 when booked with the Doctor and Nurse.
If you are responsible for a family member’s non-attendance, the fee may apply to you.
Thank you for your understanding.
Dr David Yates (Principal Doctor) graduated from the University of NSW and is a Fellow of the Royal Australian College of General Practitioners (RACGP). During postgraduate work in the UK, David attained a Diploma of Obstetrics and Gynaecology from the Royal College of O&G in London as well as a Diploma in Child Health from the Royal College of Physicians in Glasgow.
David spent 13 years working in his own practice in Tumut in southern rural NSW, then a short term in Queanbeyan, prior to opening TSAJ.
Dr Yates is married with five children, including the recent addition of twin girls. He is a devout Brumbies fan and loves cricket. He’s also into mountain and road biking.