Standard appointments are 10 minutes. Longer consultations are available. Please advise the receptionists if you feel you require a longer appointment. This might be for a complex matter or multiple health issues. After your Medicare rebate, there is usually very little difference in out-of-pocket expenses.
However, if you have more than one family member needing an appointment, you need to advise the receptionist so enough time can be booked for you.
Emergency appoinments are available every day.
This means there may occasionally be a wait for the doctor of your choice for a non-urgent appointment.
You are welcome to request a specific doctor when you call for your appointment. If your usual GP is not available, all our other doctors can access your medical records and continue your medical care.
In an emergency, dial 000.
The surgery provides after-hours care and home visits within the local area when appropriate. These must be approved by the doctor. The after-hours contact number is available from a recorded message when you call 6255 8112 out of hours.
The Surgery at Jerra is a Private Billing Practice. As of January 2019, consultation fees are:
Standard – $81
Long – $117
Prolonged – $151
After-hours fees apply to consultations after 8pm or on weekends. While these fees are higher, the Medicare rebate is higher on these appointments.
After-hours fees are:
Standard – $97,
Long – $132
Prolonged – $166
Other fees may apply for particular services. The schedule of fees is available from reception.
Unless you opt out, an SMS reminder will be sent to your mobile phone the day before your appoinment, asking you to confirm your booking with a Y. Reply with an N if you cannot make the scheduled time.
If you need to re-book, please call the surgery.
We kindly ask you to let us know if you are unable to attend your scheduled appointment with the doctor or nurse.
As we are a very busy practice, giving sufficient notice would allow us to fit other patients into that time slot.
A fee may apply for people who fail to attend their appointment or do not give adequate notice.
If you are responsible for a family member’s non-attendance, the fee may apply to you.
Thank you for your understanding.
Dr David Yates (Principal Doctor) graduated from the University of NSW and is a Fellow of the Royal Australian College of General Practitioners (RACGP). During postgraduate work in the UK, David attained a Diploma of Obstetrics and Gynaecology from the Royal College of O&G in London as well as a Diploma in Child Health from the Royal College of Physicians in Glasgow.
David spent 13 years working in his own practice in Tumut in southern rural NSW, then a short term in Queanbeyan, prior to opening TSAJ.
Dr Yates is married with five children, including the recent addition of twin girls. He is a devout Brumbies fan and loves cricket. He’s also into mountain and road biking.